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Rob Frankel (rob@robfrankel.com)
(9/23/102 9:00 AM): So...what's up today? Who's up first?
Yosef (yosef@SuddenVision.com) (9/23/102
9:01 AM): Entered the room.
Yosef (yosef@SuddenVision.com) (9/23/102
9:01 AM): Quickie comment about UPS' "brown" campaign
Lyman Stucky (LStucky@ix.netcom.com)
(9/23/102 9:01 AM): Entered the room.
Yosef (yosef@SuddenVision.com) (9/23/102
9:01 AM): For a brief instant...
Lyman Stucky (LStucky@ix.netcom.com)
(9/23/102 9:01 AM): hi all.
Yosef (yosef@SuddenVision.com) (9/23/102
9:02 AM): I thought they had listened to you...
Rob Frankel (rob@robfrankel.com) (9/23/102
9:02 AM): Uh oh, now I'm going to get slapped for the UPS campaign???
Yosef (yosef@SuddenVision.com) (9/23/102
9:02 AM): They aired a commercial which showed the UPS driver
doing the job of 3...
Tamra (tamra@hcstudios.com) (9/23/102
9:02 AM): Entered the room.
Yosef (yosef@SuddenVision.com) (9/23/102
9:02 AM): It was a brilliant commercial (and not just because
it dumped the "brown" thing)...
Yosef (yosef@SuddenVision.com) (9/23/102
9:03 AM): but 10 minutes later, I saw another "brown"
commercial and figured that "hey, they STILL don't get it".
Anita (mysearchguru.com) (9/23/102 9:03
AM): Entered the room.
Jonathan (writer - jacohen@telus.net)
(9/23/102 9:03 AM): Entered the room.
Rob Frankel (rob@robfrankel.com) (9/23/102
9:03 AM): No, the people I know inside UPS say that the campaign
really caused division in the company. As you can see, the campaign
is totally derailing their past overall brand message.
Rob Frankel (rob@robfrankel.com) (9/23/102
9:04 AM): What that means, Yosef, is that it REALLY must be war
inside UPS now.
Tamra (tamra@hcstudios.com) (9/23/102
9:04 AM): all I know is, every time we're out to dinner and the
menu mentions pie, my husband says "Brown brings me pie."
Anita (mysearchguru.com) (9/23/102 9:04
AM): I've got a new tagline for UPS, "Ring the bell and
run like hell!"
Yosef (yosef@SuddenVision.com) (9/23/102
9:04 AM): They're a great company and I hope the "correct"
side wins :-)
Rob Frankel (rob@robfrankel.com) (9/23/102
9:04 AM): Right Tamra, but is he using UPS more than he did before?
Rob Frankel (rob@robfrankel.com) (9/23/102
9:04 AM): True, Anita, very true. half the time I get to the
door and they're gone.
Anita (mysearchguru.com) (9/23/102 9:05
AM): We have had three deliveries the past week and I have yet
to see the driver!
weber jajagroup.com (9/23/102 9:05 AM):
Entered the room.
Anita (mysearchguru.com) (9/23/102 9:06
AM): I realize that they are on a tight schedule, but...
weber jajagroup.com (9/23/102 9:06 AM):
Hello Rob, Yosef, Jonathan, Anita and everyone I missed
Rob B (robert.j.bennett@db.com) (9/23/102
9:06 AM): I guess that shows that advertising and reality are
two different things.
Rob Frankel (rob@robfrankel.com) (9/23/102
9:06 AM): Interesting....you would think that with such a massive
undertaking, UPS would have had a program at the customer level
that made a difference. It's SO clumsy and wrong.
Jim Malone (www.mscmerchandise.com)
(9/23/102 9:06 AM): Entered the room.
Tamra (tamra@hcstudios.com) (9/23/102
9:06 AM): Haven't shipped anything in several months, so I don't
know about effectiveness.
Lyman Stucky (LStucky@ix.netcom.com)
(9/23/102 9:06 AM): So isn't a question here one of how important
interpersonal contact is vs. merely commoditized "delivering
packages"?
Rob Frankel (rob@robfrankel.com) (9/23/102
9:07 AM): But it does show how even the biggest companies don't
know much more -- if anything, less - than people like you and
I do.
Jonathan (writer - jacohen@telus.net)
(9/23/102 9:07 AM): hi weber, all
weber jajagroup.com (9/23/102 9:07 AM):
They are all run by people and politics
Anita (mysearchguru.com) (9/23/102 9:08
AM): The personal touch isn't there at all.
Rob B (robert.j.bennett@db.com) (9/23/102
9:08 AM): I think they let the creative get ahead of the needs
of the business.
Rob Frankel (rob@robfrankel.com) (9/23/102
9:08 AM): Lyman, I think it has more to do with completing the
message, whatever that message is. That's another problem with
the brown campaign: there's no user benefit, so people don't
know why they should care. When UPS ran "the tightest ship
in the shipping business" we knew what to expect.
THE WEB NEWSROOM (azreporter.com) (9/23/102
9:08 AM): Entered the room.
Jim Malone (www.mscmerchandise.com)
(9/23/102 9:09 AM): Rob, isn't "Brown" just going after
what the shipping industry has been calling them for years
Anita (mysearchguru.com) (9/23/102 9:09
AM): UPS needs to go back to their original message and give
up on this "we care" crap
Rob Frankel (rob@robfrankel.com) (9/23/102
9:10 AM): If they are, Jim, they're making a huge mistake. You
don't see business people renting cars calling Avis "red"
or Hertz "Yellow".
Jim Malone (www.mscmerchandise.com)
(9/23/102 9:10 AM): Entered the room.
Jim Malone (www.mscmerchandise.com)
(9/23/102 9:11 AM): attacking the people who may have gone elsewhere
in the past few year?
Rob Frankel (rob@robfrankel.com) (9/23/102
9:11 AM): I'm telling you, they got sold a huge bill of goods
from some agency that needed to make a big score. You can see
how hard we're all trying to make sense of it. imagine how that
plays out in the marketplace!
Anita (mysearchguru.com) (9/23/102 9:11
AM): They have forgotten your first rule of branding!
Rob B (robert.j.bennett@db.com) (9/23/102
9:11 AM): Honestly, every time I hear 'brown can do this or that,'
I think Dr. Seuss. Now I know that's because I have little kids
but it does show that they're message is lacking substance to
define the business and it's goals.
weber jajagroup.com (9/23/102 9:11 AM):
TO me brown connotes Nazi's and sh*t
Theresa Metzger (9/23/102 9:11 AM):
Entered the room.
Lorilyn Bailey (Lorilyn@NewsBuzz.com)
(9/23/102 9:11 AM): Entered the room.
Rob Frankel (rob@robfrankel.com) (9/23/102
9:12 AM): I agree. And Weber, this is what I wrote about in "FrankelTips"
titles "Icky Brown Stuff". Wrote a whole piece on this
folly.
Anita (mysearchguru.com) (9/23/102 9:12
AM): The ad they had showing businesses using the service worked.
Rob Frankel (rob@robfrankel.com) (9/23/102
9:12 AM): Anyone have any personal business branding issues to
bring up? Just checking.....
Jim (www.mscmerchandise.com) (9/23/102
9:12 AM): Entered the room.
Jim (www.mscmerchandise.com) (9/23/102
9:13 AM): No but in the industry they are referred to as "Brown"
Anita (mysearchguru.com) (9/23/102 9:13
AM): I have a quick question.
weber jajagroup.com (9/23/102 9:13 AM):
Yeah, I am launching a new ezine in November
Lorilyn Bailey (Lorilyn@NewsBuzz.com)
(9/23/102 9:13 AM): What do you do when you have two "brand
names" and people get confused and you can't really change
them... e.g. GreatGuests Newsletter and GuestFinder.com directory.
Should I change GreatGuests? Would kill me.
Rob Frankel (rob@robfrankel.com) (9/23/102
9:13 AM): Yeah, but Jim, who cares about that? For years, AT&T
was known as "Ma Bell" but they never launched a branding
or advertising campaign around it.
Jim (www.mscmerchandise.com) (9/23/102
9:14 AM): I do a lot with them...they are really trying to win
back the larger shippers ...going into hundred weight business.
Rob Frankel (rob@robfrankel.com) (9/23/102
9:14 AM): Lorilyn, first, are you sure you really need to change
them? If they run independently, why go through the hassles?
Run two brands.
Jim (www.mscmerchandise.com) (9/23/102
9:15 AM): taking it away from the LTL carriers
Anita (mysearchguru.com) (9/23/102 9:15
AM): Lorilyn, how do people sign up with your newsletter?
Rob Frankel (rob@robfrankel.com) (9/23/102
9:15 AM): That having been said, why not simply cross-promote
and leave it at that?
Rob Frankel (rob@robfrankel.com) (9/23/102
9:15 AM): (Anita, you're next)
Anita (mysearchguru.com) (9/23/102 9:16
AM): (I'm waiting for Lorilyn)
Frederick (bspage.com) (9/23/102 9:16
AM): Entered the room.
Rob Frankel (rob@robfrankel.com) (9/23/102
9:17 AM): Okay, Anita, jump in....we'll wait for Lorilyn to come
back.
Anita (mysearchguru.com) (9/23/102 9:18
AM): I'm trying to raise awareness about my services offline,
so I am sending out a postcard.
Jim (www.mscmerchandise.com) (9/23/102
9:18 AM): Rob having a lot of trouble holding the link today
Jodie (Jodie@ScoreBrowniePoints.com
(9/23/102 9:18 AM): Entered the room.
Lorilyn Bailey (Lorilyn@NewsBuzz.com)
(9/23/102 9:18 AM): Sorry. Client on the phone. Info on GreatGuests
Newsletter is at www.GreatGuests.com. You advertise, media people
get the newsletter.
Jodie (Jodie@ScoreBrowniePoints.com
(9/23/102 9:18 AM): sorry, it was my fault Lorilyn took so long
;-)
Anita (mysearchguru.com) (9/23/102 9:19
AM): The question is, do I concentrate on web designers or on
the actual companies that have web sites and need my help?
Rob Frankel (rob@robfrankel.com) (9/23/102
9:19 AM): Jim, must be your connection. I think everyone else
is okay.....
Lorilyn Bailey (Lorilyn@NewsBuzz.com)
(9/23/102 9:19 AM): Rob, people get so confused, they can never
remember the two names. I thought up both names but one was for
a friend who gave it back to me.
Lorilyn Bailey (Lorilyn@NewsBuzz.com)
(9/23/102 9:19 AM): Re newsletter, can get to info via NewsBuzz.com
too. Might be better since I'm playing with .asp code today.
Rob Frankel (rob@robfrankel.com) (9/23/102
9:20 AM): Anita, I'd stick with your core competencies. In your
case, I'd go with the companies. They're the ones who pay the
bills and hold higher revenue potential for you.
Rob Frankel (rob@robfrankel.com) (9/23/102
9:20 AM): Lorilyn, ever thought of merging the sites, directing
the URL's to the same home page, and then sunsetting one of the
names?
Anita (mysearchguru.com) (9/23/102 9:21
AM): It does appear to be the companies that realize they need
help. Thanks!
Rob Frankel (rob@robfrankel.com) (9/23/102
9:21 AM): That way, you could always count on either URL getting
them there, no matter which one they remember.
Lorilyn Bailey (Lorilyn@NewsBuzz.com)
(9/23/102 9:21 AM): Rob, sunsetting the names, id o that.
Rob Frankel (rob@robfrankel.com) (9/23/102
9:21 AM): BTW, this is really funny: last night, the URL BrandingGuru.com
came up as available, which of course, I snatched up for $8.
Lorilyn Bailey (Lorilyn@NewsBuzz.com)
(9/23/102 9:21 AM): Oh. Well, no, because the audiences are different.
Lorilyn Bailey (Lorilyn@NewsBuzz.com)
(9/23/102 9:22 AM): One is for clients. One is for media.
Rob Frankel (rob@robfrankel.com) (9/23/102
9:22 AM): I'll be forwarding it to http://www.RobFrankel.com
of course....
Rob Frankel (rob@robfrankel.com) (9/23/102
9:22 AM): Lorilyn, lots of companies have a home page with two
different entrances. If anything, it makes you look more comprehensive
in addressing both markets.
Frederick (bspage.com) (9/23/102 9:23
AM): Lorilyn - you could have a common index page with two links
to each section
Lyman Stucky (LStucky@ix.netcom.com)
(9/23/102 9:23 AM): Not a bad $8 deal, Rob, especially when you'd
have paid $20,000 for that during the dotcom Bubble...
John Charlesworth (BellaCoola.com Professional
Web Tracking) (9/23/102 9:23 AM): Entered the room.
Lorilyn Bailey (Lorilyn@NewsBuzz.com)
(9/23/102 9:23 AM): I don't want to make the media work anymore
than they have to, but thanks for your suggestion.
Rob Frankel (rob@robfrankel.com) (9/23/102
9:23 AM): As a matter of fact, Lorilyn, over the past few months,
I've updated my own home page to reflect three different divisions
of my own company. To show how complete the services are and
how well they integrate
Rob Frankel (rob@robfrankel.com) (9/23/102
9:24 AM): Lorilyn, they only have to SEE that you cover the whole
spectrum. It actually helps you sell their specific products
when they see those products as part of a bigger picture.
Frederick (bspage.com) (9/23/102 9:24
AM): I do it with the Business Star Page
Lorilyn Bailey (Lorilyn@NewsBuzz.com)
(9/23/102 9:24 AM): Well, I'm juggling so much now. I need to
keep GuestFinder as easily accessible as possible. People who
use it are usually in a hurry.
Lorilyn Bailey (Lorilyn@NewsBuzz.com)
(9/23/102 9:25 AM): But the media doesn't want to see marketing/client
stuff.
Lorilyn Bailey (Lorilyn@NewsBuzz.com)
(9/23/102 9:25 AM): It's a usability issue.
Frederick (bspage.com) (9/23/102 9:25
AM): One extra click is all it will take them
Lorilyn Bailey (Lorilyn@NewsBuzz.com)
(9/23/102 9:25 AM): Thanks for your suggestions.
Rob Frankel (rob@robfrankel.com) (9/23/102
9:25 AM): Lorilyn, that's a simple home page design issue. It
makes your home page more central. As long as it's easily navigable,
there shouldn't be any problem. It really is the quickest way
to add value to your brand without doing much else.
Lorilyn Bailey (Lorilyn@NewsBuzz.com)
(9/23/102 9:26 AM): It'll be one click too many.
Rob Frankel (rob@robfrankel.com) (9/23/102
9:26 AM): Lorilyn, they don't need to go through it. Just seeing
a link there is enough.
Lorilyn Bailey (Lorilyn@NewsBuzz.com)
(9/23/102 9:26 AM): Okay.
Rob Frankel (rob@robfrankel.com) (9/23/102
9:26 AM): Lorilyn, you may want to lead with the media brand,
and make the other links second priority then.
Tamra (tamra@hcstudios.com) (9/23/102
9:27 AM): Keep in mind that if both names are already in the
search engines, you might not want to mess up those click throughs
by combining the sites -- most search engines hate multiple domains
going to the same web page.
Lorilyn Bailey (Lorilyn@NewsBuzz.com)
(9/23/102 9:27 AM): Actually, this is making me think I should
just send all GreatGuests.com people to NewsBuzz.com, where you
can get to anything else.
Lorilyn Bailey (Lorilyn@NewsBuzz.com)
(9/23/102 9:27 AM): Tamra, good point.
Anita (mysearchguru.com) (9/23/102 9:27
AM): Also, search engines do not like redirects!
Rob Frankel (rob@robfrankel.com) (9/23/102
9:27 AM): You can always use an auto-redirect.....
Rob Frankel (rob@robfrankel.com) (9/23/102
9:28 AM): ...that way you save the search engine issues, right?
Lorilyn Bailey (Lorilyn@NewsBuzz.com)
(9/23/102 9:28 AM): Rob, yes, I'm the queen of auto-directs.
:) That's what I'm doing this morning.
Anita (mysearchguru.com) (9/23/102 9:28
AM): Unfortunately, spamdexers have used redirects to death.
Frederick (bspage.com) (9/23/102 9:29
AM): Tamra - Lorilyn could overcome that problem with two separate
index pages for each domain, but each index page is identical
Lorilyn Bailey (Lorilyn@NewsBuzz.com)
(9/23/102 9:29 AM): I am not worried about search engine placement.
I will direct people to the page through PR. Without autodirects,
I wouldn't be able to afford the web costs.
Rob Frankel (rob@robfrankel.com) (9/23/102
9:29 AM): Well, if what Anita says is true, you have a choice.
Either maintain slightly distinct, separate home pages for each,
or consolidate. I prefer the latter.
Tamra (tamra@hcstudios.com) (9/23/102
9:30 AM): Frederick -- SEs hate identical pages -- they ban you
when their algorithms find you. Read up on the Google PRzero
penalty at any SEO forum...it's bad news, and usually caused
by duplicate content.
Lorilyn Bailey (Lorilyn@NewsBuzz.com)
(9/23/102 9:30 AM): My brain would explode doing multiple home
pages for each. :) But those are good ideas I will consider.
Rob Frankel (rob@robfrankel.com) (9/23/102
9:30 AM): However, and I want to reiterate this, I only combine
sites when appropriate. For example, my ad agency is combined
into RobFrankel.com. But i-legions.com is its own site. Each
with reciprocal links
Lorilyn Bailey (Lorilyn@NewsBuzz.com)
(9/23/102 9:30 AM): So I guess I won't do identical pages.
Frederick (bspage.com) (9/23/102 9:30
AM): Tamra, then make them different, spare and with the same
two links on them
Rob Frankel (rob@robfrankel.com) (9/23/102
9:32 AM): In case nobody has realized it, we're almost in October.
Anyone making real plans for fourth quarter?
Lorilyn Bailey (Lorilyn@NewsBuzz.com)
(9/23/102 9:32 AM): I am. Will be launching something then I
hope.
Anita (mysearchguru.com) (9/23/102 9:33
AM): I'm not dealing with "quarters" yet.
mark.roberts@robertscomputing.com (9/23/102
9:33 AM): Entered the room.
I used the first three for a soda, I
guess I'll use my fourth quarter for some chips (9/23/102 9:33
AM): Entered the room.
Rob B (robert.j.bennett@db.com) (9/23/102
9:33 AM): Yea, our holiday card. : ^ )
Lorilyn Bailey (Lorilyn@NewsBuzz.com)
(9/23/102 9:33 AM): Building a site all by yourself is like building
a house. It's hard to be general contractor and plumber and drywaller,
etc. Always takes longer than you think.
Lyman Stucky (LStucky@ix.netcom.com)
(9/23/102 9:33 AM): Yes, Rob--I am planning an ad campaign and
will discuss with you offline soon.
Rob Frankel (rob@robfrankel.com) (9/23/102
9:33 AM): Robert, what kind of results are you expecting from
that?
Rob Frankel (rob@robfrankel.com) (9/23/102
9:34 AM): Whoever wrote the "soda" comment, that's
my laugh for the day. Thank you!
Sonzy@HerbsCanCure.com (9/23/102 9:35
AM): Entered the room.
Tamra (tamra@hcstudios.com) (9/23/102
9:35 AM): We're trying to get a whole new name/identity for our
company finalized and live in time for Xmas and new years. So
I'm looking to first quarter for doing new advertising.
Rob B (robert.j.bennett@db.com) (9/23/102
9:35 AM): off the holiday card, well, you know it's the one time
we aren't constrained by our 'German' branding so it allows to
show a more human side of the bank. So, I do like to take advantage
of that.
Anita (mysearchguru.com) (9/23/102 9:36
AM): Are snailmail cards best?
Rob Frankel (rob@robfrankel.com) (9/23/102
9:36 AM): First quarter is the right time to book the media,
Tamra. Cheapest rates of the year.
Pat (pht-commerce.net) (9/23/102 9:36
AM): We're trying to double the amount clients committed to working
with us.
Lorilyn Bailey (Lorilyn@NewsBuzz.com)
(9/23/102 9:36 AM): Do a lot of companies still do holiday cards?
Rob B (robert.j.bennett@db.com) (9/23/102
9:36 AM): I would think so. The holidays are so touchy feely,
e-mail would almost seem too distant.
Lorilyn Bailey (Lorilyn@NewsBuzz.com)
(9/23/102 9:36 AM): I would do paper cards before I did snail
mail.
Lorilyn Bailey (Lorilyn@NewsBuzz.com)
(9/23/102 9:37 AM): Whoops, I meant snail mail, not email!
Rob Frankel (rob@robfrankel.com) (9/23/102
9:37 AM): Robert, is this just a client "thank you"
or is there really a campaign there?
Sonzy@HerbsCanCure.com (9/23/102 9:37
AM): I am in Indian, I would like you guys to tell me when should
an e-enterprise be ready to take in the holiday rush
Lorilyn Bailey (Lorilyn@NewsBuzz.com)
(9/23/102 9:37 AM): Sonzy, be ready now.
Rob Frankel (rob@robfrankel.com) (9/23/102
9:37 AM): Lorilyn, the only holiday cards I get from businesses
-- which I think proves the folly of them -- are from companies
with whom I've NEVER done business.
Rob Frankel (rob@robfrankel.com) (9/23/102
9:38 AM): Sonzy, could you clarify that? What do you mean "take
in"?
Lorilyn Bailey (Lorilyn@NewsBuzz.com)
(9/23/102 9:38 AM): At least right after Halloween, October 31st.
Rob B (robert.j.bennett@db.com) (9/23/102
9:38 AM): More of a client thank-you than a concerted campaign.
We really haven't done any campaigns to speak of with the slashed
budgets.
Sonzy@HerbsCanCure.com (9/23/102 9:38
AM): ok you mean we should be ready for "October till December"
Lorilyn Bailey (Lorilyn@NewsBuzz.com)
(9/23/102 9:38 AM): Rob, that's weird. I'm always disgusted with
corporate cards myself. Too cheesy.
Rob B (robert.j.bennett@db.com) (9/23/102
9:38 AM): We send them to clients and possibly, very promising
prospects.
Rob Frankel (rob@robfrankel.com) (9/23/102
9:38 AM): Sonzy, in America, the busiest shopping day of the
year is the Friday after Thanksgiving, which is the third Thursday
in November. But Tamara's correct.
Susie (9/23/102 9:39 AM): Entered the
room.
Rob B (robert.j.bennett@db.com) (9/23/102
9:39 AM): We avoid cheesy.
Sonzy@HerbsCanCure.com (9/23/102 9:39
AM): well Rob, I mean the Xmas shopping season... in which dates
does that period fall in?
Rob Frankel (rob@robfrankel.com) (9/23/102
9:39 AM): Lorilyn, that's my point. You'd think these companies
would realize that this kind of impersonal cards actually cost
them my business,
Susie (9/23/102 9:39 AM): Hi Everyone!
Rob Frankel (rob@robfrankel.com) (9/23/102
9:39 AM): Sonzy, you're not too early if you get a running start
in late October.
Tamra (tamra@hcstudios.com) (9/23/102
9:40 AM): We're doing a paper (snail mail) announcement to existing
customers regarding our new name, and I'll probably time it just
before the holiday card rush. Then some kind of new years follow-up,
but I haven't figured out what yet.
Rob Frankel (rob@robfrankel.com) (9/23/102
9:40 AM): hi Susie...what can I do for you today?
Susie@thebusywoman.com (9/23/102 9:40
AM): Entered the room.
Susie@thebusywoman.com (9/23/102 9:40
AM): Are we having a party?!
Anita (mysearchguru.com) (9/23/102 9:40
AM): And, don't forget, Chanukah is early this year!
Sonzy@HerbsCanCure.com (9/23/102 9:40
AM): okay great.... I should start preparing my holiday gift
packs now....
Lorilyn Bailey (Lorilyn@NewsBuzz.com)
(9/23/102 9:40 AM): Rob, what do you think about New Year's cards?
I would prefer them because it's not a religiously oriented holiday.
It's the "pretend" religious or ultra-secular cards
that I find cheesy.
Rob Frankel (rob@robfrankel.com) (9/23/102
9:40 AM): Tamra, you may want to wait until AFTER New year....too
much other clutter.
Susie@thebusywoman.com (9/23/102 9:40
AM): I miss chatting with you all.
Rob B (robert.j.bennett@db.com) (9/23/102
9:41 AM): Just to make sure our mission isn't misunderstood,
our cards are signed by the sales and client service people when
they send them to their clients. So, there is a real personal
touch to them and the design reflects that as well.
Rob Frankel (rob@robfrankel.com) (9/23/102
9:41 AM): Lorilyn, I actually prefer Thanksgiving cards. They're
non-denominational and they send the right message: thanks for
your patronage.
Tamra (tamra@hcstudios.com) (9/23/102
9:41 AM): After the new year...hmmm, I'll talk that over with
my partner. That may be a good idea for us. (And if any Bees
want my announcement, send me an email with your snail mail address.)
Susie@thebusywoman.com (9/23/102 9:41
AM): I send Christmas and Chanukah cards with my orders throughout
December.
Lorilyn Bailey (Lorilyn@NewsBuzz.com)
(9/23/102 9:42 AM): Rob, good idea. I collect antique postcards
and should do something with those. I have Thanksgiving antique
cards, too.
Rob Frankel (rob@robfrankel.com) (9/23/102
9:42 AM): I REALLY hate when people send Blue Mountain cards....
weber jajagroup.com (9/23/102 9:42 AM):
Rob, when you get a chance I have a question
Susie@thebusywoman.com (9/23/102 9:42
AM): Well, I actually send Seasons Greetings and New Year rolled
into one.
Rob Frankel (rob@robfrankel.com) (9/23/102
9:42 AM): Go Weber, now's that time
Anita (mysearchguru.com) (9/23/102 9:42
AM): What is wrong with Blue Mountain?
Rob B (robert.j.bennett@db.com) (9/23/102
9:42 AM): Mmmm....Thanksgiving cards sounds interesting. Less
clutter then, I would think.
weber jajagroup.com (9/23/102 9:42 AM):
I never open e-cards unless I know who it is from
Rob Frankel (rob@robfrankel.com) (9/23/102
9:43 AM): Yeah, Robert....and it's the right message. Plus, nobody
else sends them!
weber jajagroup.com (9/23/102 9:43 AM):
OK, I'm starting a paid subscription ezine called Diabetic Alternatives
Lorilyn Bailey (Lorilyn@NewsBuzz.com)
(9/23/102 9:43 AM): Some companies give a link to a card on their
sites. I've never seen really good ones though. If they spent
time on the card and made it beautiful, it might be a nice thing.
weber jajagroup.com (9/23/102 9:44 AM):
I now have freelancers from around the world writing for it,
there are several ways to position it and I am looking for input
Lorilyn Bailey (Lorilyn@NewsBuzz.com)
(9/23/102 9:44 AM): Weber, is there much competition for that/
Rob Frankel (rob@robfrankel.com) (9/23/102
9:44 AM): What kind of input?
Anita (mysearchguru.com) (9/23/102 9:45
AM): Weber, go over to RealAge.com and take a look at their Diabetes
page.
weber jajagroup.com (9/23/102 9:45 AM):
It is 100% digital. But I really want to differentiate it from
others that do "Some" alternative stuff
weber jajagroup.com (9/23/102 9:46 AM):
We are delving into Yoga, Naturopathic medicine, diet, spirituality,
and some on "Conventional" allopathic medicine
Susie@thebusywoman.com (9/23/102 9:46
AM): I've been wanting to design a planner page for diabetics
to keep track of things.
Anita (mysearchguru.com) (9/23/102 9:46
AM): Perhaps a Spanish edition as well?
Susie@thebusywoman.com (9/23/102 9:46
AM): I have no clue as to where to start.
weber jajagroup.com (9/23/102 9:46 AM):
Susie, that is actually one of the services I plan to offer from
it.
Susie@thebusywoman.com (9/23/102 9:47
AM): Planner pages, Weber?
weber jajagroup.com (9/23/102 9:47 AM):
Susie, email me off list alw@jajagroup.com
Rob Frankel (rob@robfrankel.com) (9/23/102
9:47 AM): Well, the one thing I wouldn't shy away from is tying
your product line to it in a straight-ahead, non-apologetic way.
If it ties into your brand properly, this really works great.
weber jajagroup.com (9/23/102 9:47 AM):
Planner pages and schedules of what to do and when
Anita (mysearchguru.com) (9/23/102 9:48
AM): Susie, how about a planner page for archaeologists?
weber jajagroup.com (9/23/102 9:48 AM):
I am already starting to do that with the emperor's herbologist
site
Rob Frankel (rob@robfrankel.com) (9/23/102
9:48 AM): Where I live, we have a store called Trader Joe's.
They get really great buys from all over the world, but whenever
they advertise what they've got, they always have a story to
tell about it. About why they hunted it, how they got it at a
lower price and why they chose it for their stores.
Rob Frankel (rob@robfrankel.com) (9/23/102
9:49 AM): Weber, any way to tie the title of the newsletter into
the brand more closely?
Tamra (tamra@hcstudios.com) (9/23/102
9:49 AM): Weber, the new bloodless testing machines are soooo
cool. Do a write up on them.
Lorilyn Bailey (Lorilyn@NewsBuzz.com)
(9/23/102 9:49 AM): Sounds like that catalog that Seinfeld made
fun of. I loved that catalog. Forgot the name.
Susie@thebusywoman.com (9/23/102 9:49
AM): Weber.... DONE
Rob Frankel (rob@robfrankel.com) (9/23/102
9:49 AM): J. Peterman
Lorilyn Bailey (Lorilyn@NewsBuzz.com)
(9/23/102 9:49 AM): J. Peterman catalog was the name.
Susie@thebusywoman.com (9/23/102 9:50
AM): Anita, do you need one and how many would need one?
Rob B (robert.j.bennett@db.com) (9/23/102
9:50 AM): J . Petermans. And it's coming back.
weber jajagroup.com (9/23/102 9:50 AM):
Right now there are three of four sites that are somewhat similar
to what I am planning, but not to the level of depth. Also, the
99% of the writers are either diabetics or have relatives who
were/are diabetic. All are sick and tired of allopathic medicine
treatment and looked into "Alternative:" methods.
Anita (mysearchguru.com) (9/23/102 9:50
AM): Susie, e-mail me off list so we can talk about it (anita@mysearchguru.com)
Rob Frankel (rob@robfrankel.com) (9/23/102
9:50 AM): As it stands, Diabetic Alternative has no resonance
of Emperor's Herbologist
Susie@thebusywoman.com (9/23/102 9:50
AM): Rob, I LOVE Trader Joe's! They have the BEST munchies there!
heeheehee
Tamra (tamra@hcstudios.com) (9/23/102
9:50 AM): That was the best catalog...the story about the leather
skirt was my favorite. I really wanted to buy it (but at 5"0'
it wasn't quite my size).
Lorilyn Bailey (Lorilyn@NewsBuzz.com)
(9/23/102 9:50 AM): Rob B, it IS? Where can I find out more?
Rob Frankel (rob@robfrankel.com) (9/23/102
9:50 AM): TEN MINUTE WARNING
Lorilyn Bailey (Lorilyn@NewsBuzz.com)
(9/23/102 9:51 AM): I wanted to buy the suffragette suit. Never
did. Wished I did.
weber jajagroup.com (9/23/102 9:51 AM):
Rob F, how so?
Lorilyn Bailey (Lorilyn@NewsBuzz.com)
(9/23/102 9:51 AM): It was so me. :)
Anita (mysearchguru.com) (9/23/102 9:51
AM): Not only are the stories fun at TJ's but you learn about
the product.
Rob Frankel (rob@robfrankel.com) (9/23/102
9:52 AM): Shouldn't the newsletter have something of either "Emperor"
or "Herbolgist" in it the title of the publication?
weber jajagroup.com (9/23/102 9:52 AM):
Rob, it was set to be a separate company with a little inbreeding,
but not a whole lot.
Susie@thebusywoman.com (9/23/102 9:52
AM): Rob, I LOVE your chats. I always get something from them.
LOL
Rob Frankel (rob@robfrankel.com) (9/23/102
9:52 AM): Yeah,. but Weber, isn't it feeding into the EH site?
To promote EH business?
Rob Frankel (rob@robfrankel.com) (9/23/102
9:52 AM): Thanks Susie. We always aim to please!
Susie@thebusywoman.com (9/23/102 9:53
AM): Anita, I have to get ready for the day and then if you want
you can call me...
weber jajagroup.com (9/23/102 9:53 AM):
No it is not specifically for the EH site. EH is more like a
"Big Brother" for it.
Anita (mysearchguru.com) (9/23/102 9:54
AM): OK, Susie, I know your site.
weber jajagroup.com (9/23/102 9:54 AM):
Basically, EH will be an advertiser in the zine along with competitors
to EH.
Rob Frankel (rob@robfrankel.com) (9/23/102
9:54 AM): Weber, I hope that you sub revenue warrants the effort.
I'd be more open about it, but that's just me.
Rob B (robert.j.bennett@db.com) (9/23/102
9:54 AM): Lorilyn, I heard about it on NPR awhile back. Should
have a web site or something.
Lorilyn Bailey (Lorilyn@NewsBuzz.com)
(9/23/102 9:54 AM): Rob B, thanks. I'll look it up.
weber jajagroup.com (9/23/102 9:55 AM):
The main thing is to separate from the competition. Most of them
are using MD's
Susie@thebusywoman.com (9/23/102 9:55
AM): Bye everyone!!!
Rob B (robert.j.bennett@db.com) (9/23/102
9:55 AM): Lorilyn, www.jpeterman.com
Rob Frankel (rob@robfrankel.com) (9/23/102
9:55 AM): I don't know that MD's are a plus in the alternative
space. There's a real cultural bias against them in alternative,
isn't there?
Lorilyn Bailey (Lorilyn@NewsBuzz.com)
(9/23/102 9:55 AM): Rob B, thanks!
weber jajagroup.com (9/23/102 9:56 AM):
Yes, actually because their outlook on alternative is that it
is Voodoo and doesn't work (because it goes against everything
they were taught and cuts into their income)
Anita (mysearchguru.com) (9/23/102 9:56
AM): Gotta go, there's an ant invasion in my office!
Lorilyn Bailey (Lorilyn@NewsBuzz.com)
(9/23/102 9:57 AM): I'll be playing for far too long on jpeterman.com.
weber jajagroup.com (9/23/102 9:57 AM):
I do have some nurses who retired that are writing for this as
well.
Lorilyn Bailey (Lorilyn@NewsBuzz.com)
(9/23/102 9:57 AM): Maybe not. Prices went up.
Rob Frankel (rob@robfrankel.com) (9/23/102
9:58 AM): (TWO MINUTE WARNING)
allanp (9/23/102 9:58 AM): Entered the
room.
allanp (9/23/102 9:58 AM): Hi
Rob Frankel (rob@robfrankel.com) (9/23/102
9:58 AM): Hey Allan P...we have just two minutes left....speak
up!
Lorilyn Bailey (Lorilyn@NewsBuzz.com)
(9/23/102 9:59 AM): Buh-bye everyone.
allanp (9/23/102 9:59 AM): I know that
there isn't much time left but does anyone know anything about
cross-link perils on Google
Jim (www.mscmerchandise.com) (9/23/102
9:59 AM): Rob, is it too late to change brands before Christmas
for a merchandise company
weber jajagroup.com (9/23/102 9:59 AM):
Would the best positioning be more of "We investigate all
alternative practices and report on them for you" or something
like that. Basically that is what we are doing.
Rob Frankel (rob@robfrankel.com) (9/23/102
9:59 AM): Depends, Jim, mainly on how long your brand's been
established. Overall, I'd say you still have time
Lyman Stucky (LStucky@ix.netcom.com)
(9/23/102 10:00 AM): bye all...
Rob Frankel (rob@robfrankel.com) (9/23/102
10:00 AM): I like that, Weber.
Tamra (tamra@hcstudios.com) (9/23/102
10:00 AM): allanp, I can send you links to some forums that have
tons of theories; just let me know.
Jim (www.mscmerchandise.com) (9/23/102
10:00 AM): we do a lot of fundraising- schools fire companies...
allanp (9/23/102 10:00 AM): my email
is allan@ucanbuyart.com
Rob Frankel (rob@robfrankel.com) (9/23/102
10:01 AM): How long you been doing it Jim?
Jim (www.mscmerchandise.com) (9/23/102
10:01 AM): thought was-- to incorporate that into the branding
Jim (www.mscmerchandise.com) (9/23/102
10:01 AM): less than a year
weber jajagroup.com (9/23/102 10:01
AM): I also want to somehow pull in the fact that most of the
writers are themselves diabetic so it is like a mutual quest
(I am not diabetic) but I understand the disease.
Rob Frankel (rob@robfrankel.com) (9/23/102
10:01 AM): Okay, everyone, that should do it for today. Have
a great week. I'll see you online!
allanp (9/23/102 10:01 AM): Any help
would be appreciated
Tamra (tamra@hcstudios.com) (9/23/102
10:01 AM): allanp, got it -- I'll send you the links in a few
minutes.
Tamra (tamra@hcstudios.com) (9/23/102
10:02 AM): Have a good week everyone!
Rob B (robert.j.bennett@db.com) (9/23/102
10:02 AM): bye all. have a great week.
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